There is a big trend in IT services these days towards having a managed service provider (MSP) handling the overseeing and care of business IT networks. If you haven’t discovered the many ways in which managed IT services in NYC can save you time, money, and worry over the status of your computer network, then let us examine the subject here at some length for you.
- There’s more (end-to-end) coverage with managed IT services. For many business owners in NYC, the choice is clear – the managed IT services option is the only way to go. They know that an MSP gives them much wider coverage than having in-house IT staff trying to handle all end-to-end network infrastructure issues on an ongoing basis. Everything from cybersecurity issues, firewalls, server and site monitoring and maintenance, hardware and software upgrades, and mobile device management (and more) can, alternatively, be easily handled by an outsourced IT company/virtual CIO (vCIO)/MSP.
- Proactive instead of reactive support. One of the biggest reasons for choosing a managed IT services company is having proactive vs. reactive IT support working for them. Proactive IT support gives business owners continuous, 24/7/365 monitoring of the health and performance of their IT network. Reactive IT support, or the “break-fix method,” is being widely rejected by discerning enterprisers in favor of proactive support, which managed IT services delivers. Proactive IT support also allows companies to focus more attention on their customer relations and overall experience rather than spending that time worrying about network security threats, cyber breaches, data loss and downtime, and potential compliance violations.
- Fixed fee vs. per-service-call billing. Many business owners are opting for fixed-fee, or monthly billing for their IT services, as opposed to per-visit, or per-service call budgeting. The fixed-fee model, inherent in the managed IT services platform, allows for much better predictability, which is far more attractive to small and mid-sized business owners. It also ends up costing you much less in the long run than per-service-call billing does, covering more per-dollar than non-fixed-fee budgeting traditionally does.
- Remote vs. On-Site Monitoring and Support. While you can choose to have one or the other, many businesses are opting not for either remote or on-site monitoring and support – but both kinds of IT support. This is achieved through augmenting their own IT staff with a managed services provider handling things on the remote end, and who can also make on-site service calls when needed. Many MSPs (like Brainlink International) can also provide robust and responsive managed IT services at such a level as can replace in-house staff altogether. This is the kind of managed IT services NYC enterprises are choosing in large numbers.
Ready for a Comprehensive IT Evaluation?
If you’re ready to take your computer network care to the next level, let Brainlink International be your friend and mentor in better business IT networking, as well as your managed IT services provider in NYC! We have the expertise and technical skills that make us one of the best NYC managed IT services firms for growing businesses. Call us now at (347) 460-2238 or email us at raj@brainlink.com for more information.