When a technology problem comes up that no other technology consultant can solve, I call Brainlink Brainlink’s staff always finds a solution and gets the issue resolved without taking much more of my time then the time it took to pick up the phone or send a quick email.

That allows my office to focus on growing our businesses, championing progressive public policy, and fighting for what’s right.  We are able to take care of our core missions while they worry about the technology, so we don’t have to.

What I like best about Brainlink is that their ticketing system tracks issues and gives us the ability to spot trends or issues before they become major problems.

Brainlink’s staff is very responsive and professional

We have tight demands for uptime, disaster recovery, cybersecurity, and archiving.

Brainlink was honest and upfront with us about what needed to be done.

“The advice that Raj offered in his CNBC interview on the importance of using a two-factor ID system for email is spot-on! I use this strategy regularly and also use it for my iCloud login. Raj is also dead-on when he discusses the national banking system’s callous response to identity theft.  If anything, banks more aggressively pursue the victims – their customers – to make sure they aren’t reporting false thefts than they do the actual perpetrators of the theft.

I speak from the experience of someone who has experienced identity theft issues three times in the last five years.  One bank held up the return of my money for over five weeks before crediting my account. Regardless of when the bank does give back your money, they do NOT prosecute identity theft crimes. During some research for a CNN story, the top ten US banks told me that their security departments do not prosecute. When pressed, they all admitted their security teams were in business to verify the claims of theft, namely, investigations into their customers. …

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NY-based wealth management firm Heron Wealth didn’t want to make headlines by being hacked.

Cyber security is more important than ever, especially in the financial industry. Heron’s President and Wealth Advisor David Edwards knew that without the right security, it would only be a matter of time before they were hacked.

“The reason why you should outsource your IT, as opposed to keeping it in-house, is because the outsourced team will be looking at 50 firms a year, and any weird situation that could come up, they will have seen it before and will know how to solve it,” said Edwards. “So that’s what you’re paying for; you’re paying to have this vast inventory of knowledge available to you so that you don’t worry about technology.”