SOPCulture Fridays: Connectwise Projects Mastery

Category: Webinars SOP

SOPCulture Fridays: The KEY to Powerful Client Onboarding Techniques

November 11th, 2016 at 10AM EST Failing to effectively onboard new clients can have disastrous results and it can set a negative tone for the life of the engagement between vendor and client. Join me as we discuss the secret to POWERFUL onboarding techniques that will set the precedence for a fruitful, long lasting relationship […]

SOPCulture Fridays: The Top 10 Ways SOPCulture makes MSPs More Profitable

Friday, October 7th, 10:00 a.m. Don’t miss out! This FREE webinar will show you how to: Maximize the return on your investment in your staff. Increase customer loyalty by delivering a consistently high-quality service. Provide more effective security assessment and compliance audits to clients. Increase productivity, boost profitability and much more! LISTEN TO THE RECORDED […]

SOPCulture Fridays: Creating SOPs – A Practical Exercise

SOPCulture Fridays: Creating SOPs – A Practical Exercise

SOP Culture Fridays: Creating SOPs – A Practical Exercise Webinar Don’t miss out! This FREE webinar will show you how to: Make your very own Standard Operating Procedure (SOP) in a hands-on, live demo! Use SOPs to standardize service quality, improve your staff hiring and training processes, and stop making the same frustrating mistakes over and […]

SOP Culture Fridays: Solve Complex Problems Using PRTG

We all know that monitoring is a challenge. No matter which systems you use, there is always something that your current tools cannot capture. Join us for SOPCulture Fridays, July 22nd at 10AM, where I will show how we use PRTG to provide better monitoring and solve very complex issues. Listen To The Recorded Webinar Here

First Fridays with Raj: SOPCulture – How To Hire Great Technicians

First Fridays with Raj: SOPCulture – How To Hire Great Technicians

First Fridays with Raj: SOPCulture – How To Hire Great Technicians April 1, 2016 at 10:00AM The #1 challenge for most businesses is finding and hiring not only qualified candidates, but affordable technical talent. The job boards hold millions of resumes that include varying qualities of technical skills. In this webinar, we will show how […]

First Fridays with Raj – SOP Culture – Standardizing Staff Training Using Runbooks

First Fridays with Raj – SOP Culture – Standardizing Staff Training Using Runbooks

First Fridays with Raj: SOP Culture – Standardizing Staff Training Using Runbooks March 4, 2016 at 10:00AM   I’ve spoken to countless MSPs that share the same frustrations: How can I train my staff cheaply? How can I increase my MMR? How can we improve client security? This webinar will show how you can use […]

First Fridays with Raj – SOP Culture – Generating Scheduled Security Compliance Reports

First Fridays with Raj – SOP Culture – Generating Scheduled Security Compliance Reports

First Fridays with Raj: SOP Culture – Generating Scheduled Security Compliance Reports February 12, 2016 at 10:00AM NEW DATE FOR FEBRUARY’S FIRST FRIDAY: FEBRUARY 12, 2016! Everybody knows that our clients are subject to increasing regulations. And we all know that we need to conduct periodic assessments to show the current state of information security […]

First Fridays with Raj – SOP Culture – Creating EFFECTIVE Documentation

First Fridays with Raj – SOP Culture – Creating EFFECTIVE Documentation

First Fridays with Raj: SOP Culture – Creating EFFECTIVE Documentation January 8, 2016 at 10:00AM It’s no secret that most documentation…stinks. Either your staff is NOT documenting, or they are writing prose akin to War & Peace…a lengthy tome that no one will ever read. This webinar will show you how Brainlink creates EFFECTIVE, USEFUL, […]