- SOP – Standard Operating Procedure
Ø It’s how you do something repeatedly, without deviation or failure
- Any changes or updated are reflected in an updated SOP
No great brand thrives without building SOPs
- JW Marriott’s thoughts on SOPs – “When I say that the company’s prosperity rests on such things as our sixty-six-steps-to-clean-a-room manual, I’m not exaggerating,”, J.W. Marriott Junior, www.economist.com/news/christmas-specials/21591743-be-my-guest
- A template for creating SOPs is located athttps://www.brainlink.com/wp-content/uploads/2016/02/SOP-1_Template.doc
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If you have any questions or would like to discuss SOPs, please contact me at firstname.lastname@example.org.