Webinars SOP

First Fridays with Raj: SOPCulture – How To Hire Great Technicians

First Fridays with Raj: SOPCulture – How To Hire Great Technicians April 1, 2016 at 10:00AM The #1 challenge for most businesses is finding and hiring not only qualified candidates, but affordable technical talent. The job boards hold millions of resumes that include varying qualities of technical skills. In this webinar, we will show how …

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First Fridays with Raj – SOP Culture – Standardizing Staff Training Using Runbooks

First Fridays with Raj: SOP Culture – Standardizing Staff Training Using Runbooks March 4, 2016 at 10:00AM   I’ve spoken to countless MSPs that share the same frustrations: How can I train my staff cheaply? How can I increase my MMR? How can we improve client security? This webinar will show how you can use …

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First Fridays with Raj – SOP Culture – Generating Scheduled Security Compliance Reports

First Fridays with Raj: SOP Culture – Generating Scheduled Security Compliance Reports February 12, 2016 at 10:00AM NEW DATE FOR FEBRUARY’S FIRST FRIDAY: FEBRUARY 12, 2016! Everybody knows that our clients are subject to increasing regulations. And we all know that we need to conduct periodic assessments to show the current state of information security …

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First Fridays with Raj – SOP Culture – Creating EFFECTIVE Documentation

First Fridays with Raj: SOP Culture – Creating EFFECTIVE Documentation January 8, 2016 at 10:00AM It’s no secret that most documentation…stinks. Either your staff is NOT documenting, or they are writing prose akin to War & Peace…a lengthy tome that no one will ever read. This webinar will show you how Brainlink creates EFFECTIVE, USEFUL, …

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First Fridays with Raj – SOP Culture – ConnectWise Project Board – Secret to KILLER Proposals and MASSIVE Profitability

First Fridays with Raj: SOP Culture – ConnectWise Project Board – Secret to KILLER Proposals and MASSIVE Profitability December 4, 2015 at 10:00AM In this engaging presentation, Raj Goel demonstrates how Brainlink uses the ConnectWise PROJECT BOARD to increase revenues dramatically. Did you know that ConnectWise has an *AMAZING* Project Management feature built-in? Most MSPs …

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First Fridays with Raj – SOP Culture – Creating OBVIOUS SOPs

I hope you will join me for “First Fridays with Raj” where I conduct a webinar on topics to help us become better MSPs. The first Friday in November, I will be discussing the creation of “obvious” SOPs. Are you creating “obvious” SOPs? By “obvious”, I am referring to the standard steps that most techs …

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