Our Support Process

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Our Support Process

Here is how we resolve your issue: AUTOMATIC ACKNOWLEDGMENT You get an automatic acknowledgment that your request has been received and logged. NEW SERVICE TICKET A new service ticket is generated with a ticket number that can be used to track your request via the Customer Portal. TICKET PROCESSING Once the ticket has been created […]

Cloud Solutions

Get more out of Amazon Web Services with Brainlink Partner with Brainlink for expert AWS consultation services today. The Brainlink team is here to ensure you find success with AWS. Our expert cloud professionals will help you navigate the comprehensive AWS suite of industry-leading cloud infrastructure services to ensure they’re optimized for your business purposes. […]

Our Purpose

Our Purpose Is To Support Your Business.  We believe that the key to providing the best possible service to our clients is to focus on few simple, yet vital, priorities. IT support, while at times difficult, doesn’t have to be complicated. We keep it simple by relying on the following keys to optimal service. Get […]

Private Equity Firms

Ensure your equity firm’s success with undeniably effective IT support. When profit is as important as it is to your firm, you simply can’t put your assets at risk with ineffective IT. Unresponsive support, repetitive issues, unnecessary downtime and more will always affect your bottom line, but {company} can help. {company} has successfully partnered with […]

Interview with Raj Goel

Interview with Raj Goel Raj Goel, CISSP, is an IT and information security expert with over 20 years of experience developing security solutions for the banking, financial services, health care, and pharmaceutical industries. He is a well-known authority on regulations and compliance issues. Raj has presented at information security conferences across the USA and Canada. […]