Brainlink improves client businesses using SOPS and RUNBOOKS
A key principle at Brainlink is that we are NOT the owners of our client’s information-we are the custodian.
As a result, we have invested extensive resources in building Client Runbooks.
To find out more Call us Now 347-460-2238
Is Your IT Security Falling Asleep On the Job?
Recently, at the invitation of a partner, we conducted a security audit for a mid-size law firm and frankly, what I saw shocked me.
The firm has been paying a well-known IT firm to manage their network and security for years.
- The firm had no documentation of backups being tested
- The IT provider did not provide written proof of DISASTER RECOVERY Testing
- A sizeable portion of the desktops did not have updated antivirus and anti-spyware software
- In the past 3 years, the IT firm has NEVER proactively notified the client of infections, spyware, or security incidents
- The web filters were completely disabled – employees and guests could download porn, malware, pirated software, movies, and anything else you can imagine.
- Eliminate lost productivity, because more IT uptime means more work time.
- Increase staff efficiency
- Rely on our team for all your technology issues, so you can get back to business as usual.
- Get more IT for your money, with predictable budgeting for all your technology service and support.
- Plan for the future
See what other business owners are saying about us…
There is no one else that I could or would trust with my technology needs. From my hosting and email to the upkeep of my network and the data that runs my company, Brainlink and Raj have always been there for me. Knowing that they are taking care of my information structure means I don't have to worry.Kelly Fox H Fox & Co.
When a technology problem comes up that no other technology consultant can solve, I call Brainlink Brainlink’s staff always finds a solution and gets the issue resolved without taking much more of my time then the time it took to pick up the phone or send a quick email. That allows my office to focus on growing our businesses, championing progressive public policy, and fighting for what's right. We are able to take care of our core missions while they worry about the technology, so we don't have to.Benjamin Kallos NYC Council Member (elected official in private capacity)
Before we met Brainlink, we had ok IT service. What frustrated us was being charged by the hour. We never knew what our bill would be and the smallest of problems or simplest of questions generated at least two hours of billable time. Raj & his team at Brainlink fixed our existing problems and made several cost-effective suggestions for improving our workflow, all while giving us a predictable monthly bill. In addition, Brainlink spent three months learning about our business and then helped us implement tools to serve our clients better. Raj worked hand-in-hand with us to implement SendOutCards, Cardscan and InfusionSoft, which improved our client communications and event planning. Raj is a great partner in not just IT, but in using technology to grow your business. I highly recommend him and Brainlink.Erin Ardleigh Wechsler Associates
What I like best about Brainlink is that their ticketing system tracks issues and gives us the ability to spot trends or issues before they become major problemsTom & Chris Gallin John Gallin & Son
‐ Chris Gallin, PartnerBrainlink’s staff is very responsive and professional
‐ Tom Gallin, Partner
I love the promt response and the ticketing system. Instead of wasiting 10 phone calls calling our old vendor, now I get complete visibility in my email! Having our internal IT staff plug into your ticketing system and follow that process has increased our productivity. I have fewer people in the field that are down or ignored. My staff gets back to work faster. The project plans, proactive budgets adn forecasts make my life easier. What sets Brainlink apart is that you guys are doing exactly what you said you were going to do.Dan Williams CFO
E W Howell